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Shipping Rates & Delivery Times

MASSIVE orders are mailed from New York, NY via the United States Postal Service. Shipping and handling costs are calculated based on USPS Priority rates. Domestic orders typically arrive within 3-7 business days of shipment. 

International orders are shipped via USPS Priority International and may be subject to customs-based delays. Please allow at least 2-3 weeks for international delivery.  

Exchanges

If an exchange is necessary, you may send it back to us along with a self-addressed stamped envelope which we will use to ship a replacement.

Refunds

Use the "contact" page or e-mail us at massive.merch@gmail.com if you need to cancel your order prior to shipment for a full refund. If your order has already shipped, you may mail the product back to us in unused, resellable condition for a refund minus the cost of shipping.